Privacy Policy

Novitra Co., Ltd. (hereinafter referred to as "the Company") recognizes the importance of personal information and handles such information appropriately in compliance with the Act on the Protection of Personal Information and other applicable laws, regulations, and guidelines.

1. Personal Information We Collect

The Company may collect the following personal information through inquiry forms, document download forms, and other means on our website:

(1) Inquiry Form

• Company Name
• Full Name
• Email Address
• Phone Number
• Inquiry Details

(2) Document Download Form

• Company Name
• Full Name
• Email Address
• Phone Number
• Requested Materials Details

2. Purpose of Use of Personal Information

The Company will use the collected personal information within the scope of the following purposes:

• To respond to inquiries and provide necessary communications
• To send requested materials, provide download instructions, and perform related actions
• To provide information about our services and conduct business communications
• To distribute newsletters
• To provide information on seminars, events, and campaigns
• To arrange meetings, proposals, quotations, and other business activities
• To improve our services, enhance quality, and analyze usage
• To deliver advertisements, conduct remarketing, and measure and improve advertising effectiveness
• To perform operations incidental to the above purposes

3. Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties without the consent of the individual, except as required by law.

4. Outsourcing of Personal Information Handling

The Company may outsource the handling of personal information to external parties within the scope necessary to achieve the purposes of use. In such cases, the Company will exercise necessary and appropriate supervision over the outsourced parties.

The Company may use external services for the following purposes:

• Email distribution systems
• Access analytics tools
• Cloud servers

5. Use of Cookies and Similar Technologies

The Company may use cookies and similar technologies on its website to improve user convenience, understand usage, deliver advertisements, and measure their effectiveness.

The Company may use external tools such as:

• Google Analytics
• Google Ads
• Meta Ads
• Heatmap tools

These tools may collect and analyze information such as browsing history, usage environment, and user behavior on the website. The handling of such information is subject to the privacy policies and terms set by each service provider.

The Company may also associate collected information with inquiry data or document request data held by the Company.

6. Management of Personal Information

The Company will take necessary and appropriate security measures to prevent leakage, loss, damage, unauthorized access, and other risks related to personal information.

The Company will also provide necessary and appropriate supervision to employees and contractors to ensure proper handling of personal information.

7. Requests Regarding Retained Personal Data

Upon request from the individual or their authorized representative regarding personal data held by the Company, the Company will respond appropriately in accordance with applicable laws.

• Correction
• Addition
• Deletion
• Suspension of Use
• Erasure

If you wish to make such a request, please contact the inquiry desk below. After verifying your identity, we will respond within a reasonable period and scope.

8. Voluntary Provision of Personal Information

Providing personal information through forms on our website is voluntary. However, the requested information is necessary for responding to inquiries, sending materials, and providing relevant communications. If required information is not provided, we may not be able to respond appropriately.

9. Compliance and Review

The Company complies with applicable laws, regulations, and guidelines regarding the handling of personal information and will review and improve this policy as necessary.

10. Contact Information

Novitra Co., Ltd.
Address: First Building 3F-B, 1-13-12 Shinjuku, Shinjuku-ku, Tokyo, Japan
Representative: Toma Nojima
Phone: +81-3-5944-0944
Email: info@novitra.jp
Business Hours: 10:00–21:00 (excluding weekends and public holidays)